Privacy Policy

This Privacy Policy explains how pb777 ("we", "us", or "our") collects, uses, discloses, and protects information about you when you use our website at https://pb777.ws and any related services, games, or features offered by pb777 (collectively, the "Platform"). By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

We are committed to protecting your personal data and operating transparently. This Policy applies to all players and visitors, including those accessing the Platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other regions across Bangladesh. If you do not agree with this Policy, you should discontinue use of the Platform immediately.

1. Information We Collect

We collect several categories of information to provide you with a secure, reliable, and personalised gaming experience on pb777. The categories and specific data points collected are described below.

Personal Identification Information

• Full name, date of birth, and age verification data — pb777 requires players to be 21 years or older.
• Email address and mobile phone number used for account registration and communication.
• Government-issued identification documents (such as National ID or passport) when required for KYC verification.
• Residential address and city of residence within Bangladesh.

Account and Transaction Data

• Username, account credentials, login history, and session activity records.
• Deposit and withdrawal history, including amounts in BDT (৳) and payment methods used such as bKash, Nagad, Rocket, Upay, and bank transfers.
• Bonus redemptions, wagering activity, game session logs, and bet histories.

Technical and Device Information

• IP address, browser type, operating system, device model, and screen resolution.
• Cookies, local storage identifiers, and session tokens used to maintain your authenticated state.
• Referral source, time and date of visits, pages viewed, and navigation paths within the Platform.

2. How We Use Your Information

pb777 uses the information collected for the following lawful and legitimate purposes. We do not use your data for any purpose beyond what is stated here without your prior consent.

• To create, verify, and manage your pb777 account, including KYC compliance and age verification (21+ requirement).
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported Bangladeshi payment channels.
• To personalise your gaming experience, including game recommendations, bonus offers, and relevant promotions based on your preferences.
• To send transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts.
• To detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited activities on the Platform.
• To comply with legal obligations, respond to lawful regulatory requests, and enforce our Terms & Conditions and Responsible Gaming policies.

3. Sharing of Your Information

pb777 does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may share your data only in the following limited circumstances:

• Service Providers: Third-party vendors who perform services on our behalf — such as payment processing partners (bKash, Nagad), identity verification providers, fraud detection services, and IT infrastructure partners — under strict data processing agreements.
• Legal and Regulatory Authorities: When required by law, court order, or a lawful regulatory authority request, we may disclose your information to the relevant authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of pb777's business assets, your data may be transferred to the successor entity, subject to the same privacy protections.
• Fraud Prevention and Security: We may share data with fraud prevention agencies, anti-money-laundering bodies, or security partners where we have a legitimate interest in protecting the Platform and its users.

In all cases where we share data with third-party service providers, we require them to maintain data confidentiality and to use personal information only for the specific purpose for which it was shared.

4. Payment Data and Financial Information

All financial transactions on pb777 — including deposits via bKash, Nagad, Rocket, Upay, Visa, Mastercard, or Bangladeshi bank transfers — are processed through encrypted, SSL-secured payment channels. We do not store your full bKash PIN, bank account password, or complete card details on our servers.

Payment reference numbers and partial transaction identifiers may be retained for a period of up to 7 years to comply with financial record-keeping obligations. Withdrawal requests are processed within our standard processing times, and we maintain records of all payout transactions for audit and dispute resolution purposes.

5. Cookies and Tracking Technologies

pb777 uses cookies and similar tracking technologies to enhance your experience, maintain your session, and understand how the Platform is used. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly — including login session management, security tokens, and fraud prevention mechanisms. These cannot be disabled.
• Analytics Cookies: Help us understand user behaviour patterns, popular game categories, and site performance so we can improve our services for Bangladeshi players.
• Preference Cookies: Remember your settings and choices — such as preferred language and display settings — so you do not need to re-enter them each visit.

You may control cookie preferences through your browser settings. Please note that disabling certain cookies may limit the functionality of the pb777 Platform and prevent you from accessing some features.

6. Data Retention

We retain your personal information for as long as your pb777 account remains active and for a reasonable period thereafter, or as required by applicable law. Specifically: account registration and KYC data is retained for the duration of the account and for a minimum of 5 years after account closure; transaction records are retained for up to 7 years for financial compliance purposes; technical logs and analytics data are typically retained for 12 to 24 months.

When data is no longer required for its original purpose and no legal retention obligation applies, we securely delete or anonymise it so it can no longer be linked back to you personally.

7. Your Rights and Choices

As a user of pb777, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected].

• Right of Access: You may request a copy of the personal data we hold about you, including information about how it is used and with whom it has been shared.
• Right to Rectification: If any personal information we hold about you is inaccurate or incomplete, you may request that we correct or update it promptly.
• Right to Erasure: Subject to applicable legal retention requirements, you may request deletion of your personal data where there is no overriding legitimate reason for its continued processing.
• Right to Restrict Processing: You may request that we limit the way we use your data in certain circumstances — for example, while you are verifying the accuracy of data you have disputed.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

We will respond to all legitimate rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, and we will notify you accordingly. We may ask you to verify your identity before processing your request.

8. Security of Your Data

pb777 employs a range of technical and organisational security measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure password hashing, two-factor authentication options, firewalled server infrastructure, and regular security audits.

While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is 100% secure. We encourage you to use a strong, unique password for your pb777 account and to notify us immediately at [email protected] if you suspect any unauthorised access to your account.

9. Age Restriction — 21+ Only

pb777 is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. If you are a parent or guardian and believe that a minor has provided us with personal information, please contact us at [email protected] immediately and we will take prompt steps to delete such information from our records.

10. Changes to This Privacy Policy

pb777 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the Platform.

Your continued use of the pb777 Platform after any such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way pb777 handles your personal data, please contact our dedicated privacy support team. We are available 24/7 to assist players across Bangladesh.

Email: [email protected] (plain text — not a clickable link). Our support team typically responds within 24 hours Bangladesh Standard Time (BST, UTC+6).